Plan with confidence

Frequently asked questions.

Straightforward answers about planning your project, payments, and what to expect while we improve your home.

Every home and project is different. These answers explain Lakeview’s typical process; your signed proposal and approved change orders set your project’s specific scope, payments, and schedule.

Contracts & payments

Will I receive a written contract or proposal?

Yes. Your written proposal outlines the agreed work, materials, price, payment schedule, and project details. Review the included work and any exclusions before signing, and ask about anything that is unclear. Your signed proposal controls the terms for your project.

How much is the down payment?

Lakeview’s standard proposal uses a 50% deposit due upon acceptance, with the remaining 50% due at substantial completion under the proposal terms. The payment schedule in your signed proposal applies to your project; any different arrangement must be documented there.

What is the deposit used for?

The deposit helps cover upfront project costs such as materials, ordering, and preparation. After acceptance, we confirm the scope and next planning steps, finalize selections, and coordinate orders and scheduling.

What if I want to change something after signing?

Contact Charles before the revised work begins. Changes to the scope, materials, price, payment terms, or schedule are documented in a written change order signed by you and Lakeview. The change order explains the cost and timing impact. Text messages or jobsite discussions alone do not replace a signed change order.

How long is my proposal price valid?

Lakeview’s current standard proposal is valid for 15 calendar days from the proposal date. After that, pricing may need to be updated before work is scheduled. Check your individual proposal for its acceptance period.

Scheduling & selections

When will my project start?

We discuss an approximate start window after the proposal is accepted and key selections, material availability, and trade schedules are understood. We confirm the actual start date closer to the work. Paying a deposit starts the planning process; the start window is subject to the schedule and terms in your proposal.

How long will construction take?

The time depends on the scope, room size, materials, and any plumbing or electrical work. We discuss an estimated construction duration for your specific project. Planning and material lead times are separate from time spent working in your home.

What can affect the timetable?

Material delays, unfinished selections, permit or inspection timing, weather, hidden conditions, and approved changes can affect the schedule. We will explain how these issues affect the next steps and discuss any needed schedule adjustments.

When do I need to choose finishes and fixtures?

Finalize agreed selections before orders are placed. Cabinets, windows, doors, tile, fixtures, flooring, and colors can affect cost and delivery times. We document selections and flag changes that affect an allowance, price, or lead time.

Can I supply my own materials?

Discuss this before signing so the proposal clearly identifies who supplies each item. Customer-supplied products need to be suitable for the installation and available when needed. Missing, damaged, or incompatible items can affect installation costs and timing.

During construction & closeout

What should I expect during a remodel?

Typical phases include site protection and preparation, demolition where needed, rough work and inspections, installation, finishes, and cleanup. Expect some noise, dust, workers coming and going, and temporary limits on access to the work area. We discuss the project sequence and keep you informed as work progresses.

How should I prepare my home?

Remove personal belongings and breakable items from the work area and nearby access paths. Before work starts, discuss parking, entry access, material storage, and use of water or electricity. Keep children and pets away from tools, materials, and active work areas.

Can I stay in my home while work is underway?

That depends on the work and your household’s needs. A kitchen or bathroom may be unavailable during part of the project, and some phases may involve utility interruptions. Discuss access, alternate facilities, and daily routines with Charles before construction begins.

What happens if hidden damage is found?

Demolition can reveal issues such as damaged framing, moisture, or outdated systems. If additional work is needed, we explain the finding and discuss the proposed repair, price, and schedule impact. Work that changes the agreed scope is handled through the signed change-order process.

Who handles permits, plumbing, and electrical work?

We discuss required permits, inspections, and trade coordination for your project and identify responsibilities in the proposal. When the scope includes plumbing or electrical work, those portions can be coordinated with properly licensed subcontractors.

What happens at the final walkthrough?

We review the completed work together and record any remaining touch-ups or items to address. The final payment is due at substantial completion under the signed proposal terms. This is also a good time to ask about product care and any project-specific instructions.

Is there a workmanship warranty?

Lakeview’s current standard proposal includes a one-year workmanship warranty. Review your signed proposal for the coverage and terms that apply to your project. Manufacturer product warranties are separate. Contact Charles with a concern so it can be reviewed.

Have a question about your project?

Talk with Charles about your home, plans, and next steps.

Request an estimate